Job market and Age

April 17, 2012 in Management

Job market has changed significantly. Earlier an employee may think of retirement from single organization. Today, retirement age is coming down. Management is injecting fresh blood at every level. An employee loose significance after 10 years in same organization unless you are sitting at very top slot. People around me are changing jobs very rapidly. IT boom may be reason of some changes. However, Infosys shocked the world by not giving increment this time citing the challenging environment. All HR policies change from good to bad times or vice versa.

Coming back to age discussion, managing mid-age career change is difficult.  We all go through it. Complacency takes over your dream. You want to consolidate the realistic dream. But this has one big downside. After 45, you hardly have any offer coming your way. You have to just rely on loyalty factor. Before reaching 45, you need to reach at core creamy layer or start some independent business. Otherwise, juniors will sit over you and will block your career growth.

Market bubbles are bursting cycle has reduced. Same is true with technology changes. One has to keep updating knowledge and should be at right place at right time which needs some dose of luck.

If you are dreaming to live productive life, you need to align yourself with current realities. Making smart changes may take you at height.

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Transaction Intensity reduction vs Lean

April 17, 2012 in Best Practices, Business Process, Change Agents, Lean, Management, Quality, Six Sigma

I am working on transaction intensity reduction. It amused me as it is different from other quality methodologies. In six-sigma, we focus more on defect reduction. Lean focuses more on reduction of cycle time. In my current project, vendor keeps sending invoices against each transaction. Lean supports single peace flow. But, it is making transaction intensity very high and unmanageable at payable end.

Someone suggested single invoice single vendor per month. However, it will create batch processing. In all this, I feel it makes sense to have optimal batch sizes than single piece flow mindlessly.  Overall cost and lead time implications should be seen.

In BPO, many calls may be automated or self-answered in FAQ format which may reduce transaction intensity. Sending bus for each passenger may not serve purpose. Batching has its own advantage. It reduces change over time in continuous process.

Six sigma experts may question need for multiple purchase order, invoices, HR training sessions, or any other voluminous activity and may plan strategy to reduce the transactions itself to make them more manageable.

Banks reduced transaction through diverting them from branch to ATM, internet or mobile. Ticket window in Indian rail has been diverted to internet, cash coupon, or monthly ticket etc.

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SWOT Analysis

April 8, 2012 in Best Practices

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careful who you scare

April 7, 2012 in Interesting mail

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Gross National Happiness – Bhutan

April 7, 2012 in Interesting mail, Social Quality

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