Eight Attributes of Management Excellence : Tom Peters and Bob Waterman

In the business classic "In Search of Excellence," authors Tom Peters and Bob Waterman described their take of the Eight Attributes of Management Excellence, based on McKinsey's 7-S Model.

The Eight Attributes of Management Excellence include:

  1. A Bias for Action
  2. Be Close to the Customer
  3. Autonomy and Entrepreneurship
  4. Productivity through People
  5. Hands-on, Value-Driven
  6. Stick to the Knitting
  7. Simple Form, Lean Staff
  8. Simultaneous, loose-tight Properties

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